- Joined
- Mar 23, 2011
- Messages
- 1
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The idea of removing staff and using automated checkouts is failing miserably.
Each of my visits to stores is producing progressively more problems in attempting to be an honest customer.
It has, this evening, taken a member of staff five separate visits to correct false actions of the self-service checkout. In frustration she took me to a "proper" till and completed service from that without difficulty.
Why do management leave early and expect floor staff to cope with all such harrassment?
Each of my visits to stores is producing progressively more problems in attempting to be an honest customer.
It has, this evening, taken a member of staff five separate visits to correct false actions of the self-service checkout. In frustration she took me to a "proper" till and completed service from that without difficulty.
Why do management leave early and expect floor staff to cope with all such harrassment?