Hello,
I have two Vitra S20 soft close toilet seats (I have the same toilet/seat in two bathrooms). Both are about 1 year old.
The soft close functionality on one of the toilets (Toilet #1) is no longer working - the lower seat still comes down slowly but the top seat is now loose and comes down hard.
I have tried swapping the seats between the toilets and the second seat still works fine on Toilet #1.
So the issue appears to be with the seat itself rather than the fitting on the toilet.
Given the above, I'm hoping the root cause may be identifiable to anyone who understands themechanism better than me...
Please let me know if you have any suggestions?
I have uploaded a video below in case helpful...
Thanks
I have two Vitra S20 soft close toilet seats (I have the same toilet/seat in two bathrooms). Both are about 1 year old.
The soft close functionality on one of the toilets (Toilet #1) is no longer working - the lower seat still comes down slowly but the top seat is now loose and comes down hard.
I have tried swapping the seats between the toilets and the second seat still works fine on Toilet #1.
So the issue appears to be with the seat itself rather than the fitting on the toilet.
Given the above, I'm hoping the root cause may be identifiable to anyone who understands themechanism better than me...
Please let me know if you have any suggestions?
I have uploaded a video below in case helpful...
Thanks