Screwfix large items

Discussion in 'UK DIY' started by Alan, Nov 12, 2005.

  1. Alan

    Alan Guest

    A friend of mine, in the plumbing business did a test purchase of a CH
    radiator from Screwfix because it was £15 cheaper than the local
    (discount) plumbing store.

    It arrived the next day but was damaged.

    Screwfix official line - its a rare occurrence.

    Delivery drivers unofficial line when picking up the item - I take back
    most of the single radiators I deliver because they are all damaged!
     
    Alan, Nov 12, 2005
    #1
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  2. Alan

    Colin Wilson Guest

    Screwfix official line - its a rare occurrence.
    I had a delivery the other day - the box had obviously been opened and
    rummaged (hole was about 30cm*25cm) - torn outwards, so the damage
    wasn`t caused by careless stacking. I was in work at the time and our
    security guard accepted it - the tear had been folded down to disguide
    the fact it had been rifled.

    Not a lot to nick from my box, so they didn`t bother ! (2*flexi tap
    connectors, 2*22mm stop ends, compression joint spanner, and a bath /
    shower mixer tap) - the hole was easy big enough to get the taps out,
    and that was the biggest thing in the box.

    The box was photographed and they were sent the pics before I opened
    it properly, just in case...
     
    Colin Wilson, Nov 12, 2005
    #2
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  3. Alan

    Peter Lynch Guest

    I've had two radiators from Screwfix (bought separately, some weeks
    apart). The first one (1200mm) was slightly bowed along it's length.
    I put it on the floor and flattened it out - not worth sending back. It
    also had a twisted top grille. Again fixed with a slight application
    of force.
    The second one, which was smaller, was fine.

    Pete
     
    Peter Lynch, Nov 12, 2005
    #3
  4. Alan

    daddyfreddy Guest

    Well maybe he should stop damaging them then!
     
    daddyfreddy, Nov 12, 2005
    #4
  5. Alan

    Alan Guest


    If you have ever been to one of the delivery service depots to pick up a
    parcel and you have witnessed the vans being loaded/unloaded you may not
    be surprised that many goods are damaged in transit.
     
    Alan, Nov 12, 2005
    #5
  6. Alan

    david lang Guest

    I work for a Danish multinational. We have more transit damage to parcels
    in the UK than the rest of Europe combined.

    Dave
     
    david lang, Nov 12, 2005
    #6
  7. Alan

    Ed Sirett Guest

    My experience is that doubles usually survive the journey, single (and
    paint cans) usually don't.

    I've told S/fix that I've given up buying singles from them because of the
    hassle.
     
    Ed Sirett, Nov 12, 2005
    #7
  8. Alan

    Ed Sirett Guest

    Looks like there might be a market niche for careful couriers. They'd have
    to recruit all new staff and make sure they were _completely_
    inexperienced and train them from scratch so as to make a new culture.
     
    Ed Sirett, Nov 12, 2005
    #8
  9. Alan

    Ian White Guest

    Talking about this with a delivery driver yesterday, he said there are
    three big skips behind the Screwfix depot, and a man with a clipboard
    directing where the returns are to be dumped. What a waste... and
    eventually we're paying for that.
     
    Ian White, Nov 15, 2005
    #9
  10. I recently bought a setting tool for wall anchors and a vanity trap for a
    basin amongst other things. The tool doesn't work and I no longer needed
    the trap. When I phoned up to tell them, they just told me to bin the items
    and they would re-credit my account!!

    What a waste of money!!

    Steven.
     
    Steven Campbell, Nov 15, 2005
    #10
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