Maytag DW rack maintenance?

[Guest]

Our Jetclean EQ Plus is nearing 5 years in use and a start of rust is appearing in the rack at a joint or two. Options?

 

[Luke]

I believe the racks have a long warranty against rusting. Check your paperwork and if I am right bitch to Maytag.

FWIW my Maytag dishwasher has a 5 year warranty on the nylon coated racks, so the OP should call Maytag immediately.

 

[Appliance Repair Aid]

Our Jetclean EQ Plus is nearing 5 years in use and a start of rust is appearing in the rack at a joint or two. Options?
Hi,

Our Jetclean EQ Plus

Above does little to ID the d/w...model#?

http://www.applianceaid.com/model.html
Some model# helps.

-Some- racks had a 2 year warranty, -some- had a 5 year warranty...check your use and care manual.

If no warranty left, there are some good rack touch up available... http://www.applianceaid.com/faq-dish.html#rusting

jeff.
Appliance Repair Aid
http://www.applianceaid.com/

 

[Guest]

Didn't look far enough yesterday and today found model # MDB9100AWB. Paperwork shows 5 year rack warranty on DuraGuard so will check it out. Thanks.

 

[Appliance Repair Aid]

Didn't look far enough yesterday and today found model # MDB9100AWB. Paperwork shows 5 year rack warranty on DuraGuard so will check it out. Thanks.

Hi,

Paperwork shows 5 year rack warranty on DuraGuard

Good deal!

jeff.
Appliance Repair Aid
http://www.applianceaid.com/

 

[Guest]

Bought May 2000 and delivered July 2000 preparing for kitchen remodel. Called seller with data and they returned the call with news a replacement will be sent shortly for $14.00 S&H fee despite 5 years and a month. I hadn't thought about warranty and certainly appreciate suggestions posted here!

 

[Appliance Repair Aid]

nospambob wrote:
Bought May 2000 and delivered July 2000 preparing for kitchen remodel. Called seller with data and they returned the call with news a replacement will be sent shortly for $14.00 S&H fee despite 5 years and a month. I hadn't thought about warranty and certainly appreciate suggestions posted here!

Thankx for the update!!

jeff.
Appliance Repair Aid
http://www.applianceaid.com/

 

[Edwin Pawlowski]

Bought May 2000 and delivered July 2000 preparing for kitchen remodel. Called seller with data and they returned the call with news a replacement will be sent shortly for $14.00 S&H fee despite 5 years and a month. I hadn't thought about warranty and certainly appreciate suggestions posted here!

Thanks for hte update. Nice to know some companies still stand behind their products.