Genie Garage Door Opener Won't Turn Off Lights


K

KlausK

When activated, my Genie garage door opener should turn on the lights in the
powerhead and turn them off after 20 seconds or so.

Several days ago it started NOT to turn off lights and I had to push the
light on/off button on the wall console to manually turn them off. Today,
even pushing the button didn't turn off the lights.

The opener works well. It just doesn't turn off the lights. Is this a
problem of the wall console or the powerhead? Thanks.
 
A

AZ Nomad

When activated, my Genie garage door opener should turn on the lights in the
powerhead and turn them off after 20 seconds or so.
Several days ago it started NOT to turn off lights and I had to push the
light on/off button on the wall console to manually turn them off. Today,
even pushing the button didn't turn off the lights.
The opener works well. It just doesn't turn off the lights. Is this a
problem of the wall console or the powerhead? Thanks.
Probably burned points on the relay. Clean with some electrical contact
cleaner.
 
U

Uncle Monster

When activated, my Genie garage door opener should turn on the lights in the
powerhead and turn them off after 20 seconds or so.

Several days ago it started NOT to turn off lights and I had to push the
light on/off button on the wall console to manually turn them off. Today,
even pushing the button didn't turn off the lights.

The opener works well. It just doesn't turn off the lights. Is this a
problem of the wall console or the powerhead? Thanks.
Try killing the power to the opener for 30 seconds.
The electronics could be fouled up from a power
glitch. It's a lot like rebooting a computer when it
misbehaves. Everything these days has a darn
microprocessor in it and I'll bet the light is turned
on and off by a solid state switch (triac).

[8~{} Uncle Monster
 
K

KlausK

AZ Nomad said:
Probably burned points on the relay. Clean with some electrical contact
cleaner.
I've found that when the weather is warm, the opener turns off the lights.
Where is the relay? In the powerhead?
 
S

shaq

Probably burned points on the relay. Clean with some electricalcontactcleaner.
You should use a contact cleaner that actually improves the
connection. Try DeoxIT on the points, switches and connections. It
chemically improves metal conductivity. It is amazing stuff. www.deoxit.com
Mike
 
M

mhubbard58

yes. A relay is basically an electromagnetic switch. A coil is energized
producing a magnetic field which then pulls a switch.

http://en.wikipedia.org/wiki/Relay
I have the exact same problem, light stays on indefinitely, not just 5
minutes (mines been on for days now). Killing power for hours did not
reset it. A clicking sound comes from the unit when I move the light
switch up and down, so it's trying to do something. I don't see a
part that looks like it could be cleaned with contact cleaner. it
almost seems like the "relay" is a sealed part that is attached to the
circuit board. Any help is appreciated.
 
Joined
Apr 23, 2010
Messages
11
Reaction score
0
Did anyone fix it themselves?

Did cleaning the relays work? My Genie Pro 88 is in a rental unit so I will contact my landlord first. After we take the plastic cover off, will it be obvious where the relay is?
 
Last edited:
Joined
May 18, 2010
Messages
1
Reaction score
0
Genie light

My unit has been similar. If it didn't turn off automatically, I could turn it off with the wall switch. THen a month or so ago it stuck permanently.

I just removed the bottom cover from the control unit. Four screws and it swings forward.

The control board is on the left side looking towards the door.

The control relay is the small black box near the rear of the unit at the bottom of the board.

Tapping the relay with a piece of wood resulted in it releasing. Not a permanent fix but will probably last for a while.
 
Joined
Apr 23, 2010
Messages
11
Reaction score
0
Is my Genie different? The lid did swing down, it slide back and off. Here is a photo of my open unit. This photo is from ABOVE the whole unit looking down. (facing the garage door/street) I tried tapping everything I could very hard with the large end of a big screw driver. Anything else I can do?

 
Joined
Oct 19, 2010
Messages
12
Reaction score
0
It looks more like a mechanical problem than a rebooting problem. I would suggest using a contact cleaner to increase conductivity.
 
Joined
Jan 27, 2012
Messages
1
Reaction score
0
Genie Excelerator door light stays on

I have the above unit and had a similar problem.

I unplugged the power to the unit, and removed the 4 screws holding the light cover to the light base, there are 2 relays (one inch square Black boxes) on the IC board, using my screwdriver, I tapped on the top of the two and place the light cover back on. I plugged the power cord back in and the lights were off. Using the wall switch, I was able to toggle them on and off.

my IC board # is 34462 rev 0

It appears that the contacts are going bad and were in the closed position and I was able to free them up.

Go Navy, Beat Army!
 
Joined
Aug 11, 2013
Messages
1
Reaction score
0
My unit has been similar. If it didn't turn off automatically, I could turn it off with the wall switch. THen a month or so ago it stuck permanently.

I just removed the bottom cover from the control unit. Four screws and it swings forward.

The control board is on the left side looking towards the door.

The control relay is the small black box near the rear of the unit at the bottom of the board.

Tapping the relay with a piece of wood resulted in it releasing. Not a permanent fix but will probably last for a while.

Thanks for posting this. It also worked for me (at least for now) + I had really wanted to hit that thing with a piece of wood anyway.

Again thanks for taking the time to help others.
 
Joined
Aug 12, 2013
Messages
2
Reaction score
0
When activated, my Genie garage door opener should turn on the lights in the
powerhead and turn them off after 20 seconds or so.

Several days ago it started NOT to turn off lights and I had to push the
light on/off button on the wall console to manually turn them off. Today,
even pushing the button didn't turn off the lights.

The opener works well. It just doesn't turn off the lights. Is this a
problem of the wall console or the powerhead? Thanks.
i think you are getting this type of problem from the reason of powerhead so you should check all the wires which is connected by this door ,
 
Joined
Sep 19, 2015
Messages
2
Reaction score
0
I know this sound weird, but my opener will not work with compact florescent bulbs. For a while it will work with one florescent and one incadesint bulb, but after a week or two, the lights stay on. Only using incadesent bulbs makes the light switch work consistently.
 
Joined
Sep 28, 2015
Messages
1
Reaction score
0
I know this sound weird, but my opener will not work with compact florescent bulbs. For a while it will work with one florescent and one incadesint bulb, but after a week or two, the lights stay on. Only using incadesent bulbs makes the light switch work consistently.
Thanks Dhr007
I had been using on florescent and one incandescent bulb for years on my Genie opener, no problem. Switched to two incandescent bulbs and it would not cut off at the wall on the timer. Saw your post and went home to switch the bulbs. Had to replace both bulbs with incandescent before it would work again, but now the will turn off.
Appreciate your post.
 
Joined
Sep 19, 2015
Messages
2
Reaction score
0
Hey Big Fry,

I installed two 6 watt LED bulbs from Home Depot in the opener 2 weeks ago and so far, so good. It's to soon to say if this is going to work in the long run. I used a combination of a compact florescent and incandescent bulb for several months before the lights stayed on and would not go off. I had to switch back to incandescent bulbs to get the switch and timer working again. Then I changed to LED. Also, I'm hoping this works because LED bulbs are not susceptible to vibration.
 
Joined
Nov 10, 2015
Messages
1
Reaction score
0
I had the same symptoms. Over 20 years working fine and then suddenly, the lights wouldn't turn off. I did all the tapping and such to no avail. So, I stood at the wall control and turned the lights off and on about 30 times really quickly. Now things are working OK. Looks like I should be shopping for a new opener anyway. Any suggestions on a good model out there?
 
Joined
Jun 12, 2018
Messages
1
Reaction score
0
I had the same symptoms. Over 20 years working fine and then suddenly, the lights wouldn't turn off. I did all the tapping and such to no avail. So, I stood at the wall control and turned the lights off and on about 30 times really quickly. Now things are working OK. Looks like I should be shopping for a new opener anyway. Any suggestions on a good model out there?
THANK YOU. THAT WORKED LIKE A CHARM
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top