Genie garage door opener problem


J

Jim Grunewald

I'm having a problem with my Genie screw drive garage door opener. The
photocell receiver is blinking 4 times, then pauses. The book said to
call Genie so I did. They said my photo cell thingies need replacing.
They sent me a new pair of them and tried them with similar result. I
then decided that the problem must be with the wiring as I used a
regular staple gun on the photo cell wires until I read that I had to
use the cushioned stapled they provided - I replaced the regular staples
with the cushioned ones when I installed it, but I figured that there
must be some delayed action thing going on. Anyway, I replaced the wires
with 18 ga. bell wire, used the cushioned staples and I still have the
same flashing sequence on the photocell receiver.

Does anyone have a clue as to what might be the problem or alternately,is
there a way to override the photocell thingies? I don't have any small
children or animals I have to worry about and I'd just as soon not fool
with them if I don't have to.

Any help would be greatly appreciated.

Thanks,

Jim
 
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D

Doordoc

Jim Grunewald said:
I'm having a problem with my Genie screw drive garage door opener. The
photocell receiver is blinking 4 times, then pauses. The book said to
call Genie so I did. They said my photo cell thingies need replacing.
They sent me a new pair of them and tried them with similar result. I
then decided that the problem must be with the wiring as I used a
regular staple gun on the photo cell wires until I read that I had to
use the cushioned stapled they provided - I replaced the regular staples
with the cushioned ones when I installed it, but I figured that there
must be some delayed action thing going on. Anyway, I replaced the wires
with 18 ga. bell wire, used the cushioned staples and I still have the
same flashing sequence on the photocell receiver.

Does anyone have a clue as to what might be the problem or alternately,is
there a way to override the photocell thingies? I don't have any small
children or animals I have to worry about and I'd just as soon not fool
with them if I don't have to.

Any help would be greatly appreciated.

Thanks,

Jim
Jim

Since you already changed the photo-cells & the wire the problem could
be in the main logic board although it is possible the new photo-cells
are defective also. The openers w/ photo-cells made under UL-325 rules
require the photo-cells to be connected & working for the the door to
be closed properly. They can not be bypassed by connecting the wires
together. It is more than a make or break switch. One photo-cell is a
transmitter & one is a receiver & the board can tell electronically
whether they are working properly or not. It was UL's way of making
sure the photo-cells would be repaired when they quit operating.

Doordoc
www.DoorsAndOpeners.com
 
J

Jim Grunewald

Thanks all for the replies. I was afraid that something more serious was
the problem. I'm sure my photocells are aimed correctly as this started
happening several weeks after I installed it. The flashing started
happening while the door was open - and had been open for some time.

I'll be calling Lowes and Ginie to see what my options are. Of course, if
anybody has any other suggestions, I'd love to hear them.

Again thanks for taking the time to reply.

Jim
 
F

Frank K.

Recheck all of your wiring and connections. I had the same problem and found
that one of the wires at the control board terminals was not wrapped around
the screw tightly and was touching an adjacent screw.

Frank
 
J

Jim Grunewald

Thanks, Frank. I'll check it out.

Jim

Recheck all of your wiring and connections. I had the same problem and
found that one of the wires at the control board terminals was not
wrapped around the screw tightly and was touching an adjacent screw.

Frank
 
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J

Jim Grunewald

I want to thank all those who gave me suggestions about my problem (see
below). I found the problem. Aparently, one of the photocells became
misaligned and when I straightened it, everything started working again.
I hadn't thought that could be the problem since I didn't remember ever
touching either one of them the day it stopped working. I think the next
thing I do will be to tape them together so they have to be aligned and
put them up with the motor and away from any other possible disturbances.
I hate those things!

Again, thanks and hopefully my experience will be valuable to somebody
else.

Jim
 
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