Citylink - useless, useless, useless.


H

Huge

Oh, well, add them to the list of useless fuckers. They just left a card
saying I wasn't in and they couldn't deliver a package, when I was sitting
some 12 ft away from the letter box, eating my breakfast. Why schlep all
the way down my drive only to make no effort? And they can't redeliver
today, and the drone on the 'phone was unhelpful and unsympathetic. Why
do the vendors (and hence us) pay for "next day" delivery when it's no such
thing?

Angry now.
 
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T

tony sayer

Huge said:
Oh, well, add them to the list of useless fuckers. They just left a card
saying I wasn't in and they couldn't deliver a package, when I was sitting
some 12 ft away from the letter box, eating my breakfast. Why schlep all
the way down my drive only to make no effort? And they can't redeliver
today, and the drone on the 'phone was unhelpful and unsympathetic. Why
do the vendors (and hence us) pay for "next day" delivery when it's no such
thing?

Angry now.

Complain and kick up a fuss. It might be they just have a useless bloke
who works for them and until they get some feedback that he's not a lot
of good at his job they might not know...

After all I recently complained to an upmarket power tool maker that the
appliance they provided was a very decent bit of kit, however the carry
case it came in was pants..

And they replied that I was the "first to complain" would you
believe;!....
 
B

Brian Gaff

Another thing they usually claim is that your doorbell either was not
obvious to them or there was no doorbell or it failed to work. Of course
mention maybe you could have knocked on the door and that is a step too far
for addled brains obviously.

Not that the doorbell is out or order or hard to find of course.

Idid consider making a large flashing red arrow with doorbell in bright
yellow falshing lights, but I doubt the neighbours would approve of that.
Brian
 
P

polygonum

Complain and kick up a fuss. It might be they just have a useless bloke
who works for them and until they get some feedback that he's not a lot
of good at his job they might not know...

After all I recently complained to an upmarket power tool maker that the
appliance they provided was a very decent bit of kit, however the carry
case it came in was pants..

And they replied that I was the "first to complain" would you
believe;!....
Yes I would believe! I am a regular complainer (hopefully often
constructive) - and the number of times I have had a similar response is
ludicrous. And I have often had a "Thanks for pointing that out" which
appeared to be genuine.

Many years ago, I told ICL why their VME debugging mechanism wouldn't
work. Even on their courses, the tutor would say "Don't know why it
doesn't do this for Cobol programs." Well I worked out why, told them,
they did change the setting and it worked from then on. So improvement
for them, their customers, and me.

As for City Link. Toerags is too goo a term...
 
T

Tim Watts

Oh, well, add them to the list of useless fuckers. They just left a card
saying I wasn't in and they couldn't deliver a package, when I was sitting
some 12 ft away from the letter box, eating my breakfast. Why schlep all
the way down my drive only to make no effort? And they can't redeliver
today, and the drone on the 'phone was unhelpful and unsympathetic. Why
do the vendors (and hence us) pay for "next day" delivery when it's no
such thing?

Angry now.
ShittyLink? Yes I know...

I'm surprised you didn't jump out the window nude and adopt a Braveheart
pose just as he was trying to escape!

--
Tim Watts Personal Blog: http://www.dionic.net/tim/

If you are reading this from a web interface eg DIY Banter,
DIY Forum or Google Groups, please be aware this is NOT a forum, and
you are merely using a web portal to a USENET group. Many people block
posters coming from web portals due to perceived SPAM or inaneness.
For a better method of access, please see:

http://wiki.diyfaq.org.uk/index.php?title=Usenet

"It would be better to live under robber barons than under omnipotent
moral busybodies."
 
E

Enrie Membership

Oh, well, add them to the list of useless fuckers. They just left a card
saying I wasn't in and they couldn't deliver a package, when I was sitting
some 12 ft away from the letter box, eating my breakfast. Why schlep all
the way down my drive only to make no effort? And they can't redeliver
today, and the drone on the 'phone was unhelpful and unsympathetic. Why
do the vendors (and hence us) pay for "next day" delivery when it's no such
thing?

Angry now.
In my experience it largely depends on the driver. My component supplier
(Ebuyer) used City Link for years and the driver for my area was great.
If I was called out on a job and I missed a delivery he would (if time
permitted) return later in the day to make the drop, he was friendly and
looked after my parcels. He always got a good tip at christmas.

Now on the other side of the coin there's Hermes. The driver has failed
to turn up on the agreed pick-up date on more than two occasions and
once when I was not at home for a delivery she dropped a printer over a
6' fence in the rain. when I complained to Hermes they said 'Take the
matter up with the supplier of the goods' Hermes are often the cheapest,
and it shows, mind you, others may disagree.
 
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T

tony sayer

Complain and kick up a fuss. It might be they just have a useless bloke
Yes I would believe! I am a regular complainer (hopefully often
constructive) - and the number of times I have had a similar response is
ludicrous. And I have often had a "Thanks for pointing that out" which
appeared to be genuine.

Many years ago, I told ICL why their VME debugging mechanism wouldn't
work. Even on their courses, the tutor would say "Don't know why it
doesn't do this for Cobol programs." Well I worked out why, told them,
they did change the setting and it worked from then on. So improvement
for them, their customers, and me.

As for City Link. Toerags is too goo a term...
I think it does vary from branch to branch and the "round" driver.
Here there're fine as are all the other delivery services....
 
P

polygonum

In my experience it largely depends on the driver. My component supplier
(Ebuyer) used City Link for years and the driver for my area was great.
If I was called out on a job and I missed a delivery he would (if time
permitted) return later in the day to make the drop, he was friendly and
looked after my parcels. He always got a good tip at christmas.

Now on the other side of the coin there's Hermes. The driver has failed
to turn up on the agreed pick-up date on more than two occasions and
once when I was not at home for a delivery she dropped a printer over a
6' fence in the rain. when I complained to Hermes they said 'Take the
matter up with the supplier of the goods' Hermes are often the cheapest,
and it shows, mind you, others may disagree.
The City Link driver who has been here several times is very pleasant
and seems good. Their systems, however, seem to require hand-punched
Hollerith cards - why else would they be so slow at updating?
 
D

Dave Plowman (News)

Another thing they usually claim is that your doorbell either was not
obvious to them or there was no doorbell or it failed to work. Of
course mention maybe you could have knocked on the door and that is a
step too far for addled brains obviously.
I have a well fitting vestibule door to cut down on draughts from the
original Victorian front door which means unless close to the front door
won't hear a knock on it. But have two lound doorbells which can be heard
anywhere in the house even with the radio on.
On the odd occasion someone only knocks and I hear it, I ask them why
they didn't use the bell. 'Because they don't usually work' is the common
reply. I blame these silly wireless things which may just about work
inside, but can't often be heard outside. Which mine can.
 
K

Kenny

Huge wrote ...
Oh, well, add them to the list of useless fuckers. They just left a card
saying I wasn't in and they couldn't deliver a package, when I was sitting
some 12 ft away from the letter box, eating my breakfast. Why schlep all
the way down my drive only to make no effort? And they can't redeliver
today, and the drone on the 'phone was unhelpful and unsympathetic. Why
do the vendors (and hence us) pay for "next day" delivery when it's no such
thing?

Angry now.

Other than having to sit indoors all day, I've never had a problem with
any delivery company. Having said that, you should get onto the company
who sent the package and let them know what happened. They are paying
Citylink and they can change if they get too many complaints.
 
H

Huge

ShittyLink? Yes I know...

I'm surprised you didn't jump out the window nude and adopt a Braveheart
pose just as he was trying to escape!
Sadly, I didn't notice until 15 minutes later.

Now I've got to wait until Monday (always assuming they actually deliver
it) for my nice shiny new 23" monitor.
 
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D

Dave Plowman (News)

Sadly, I didn't notice until 15 minutes later.
Now I've got to wait until Monday (always assuming they actually deliver
it) for my nice shiny new 23" monitor.
If you'd ordered toilet rolls they'd be there next day. ;-)
 
B

Bob Eager

Many years ago, I told ICL why their VME debugging mechanism wouldn't
work. Even on their courses, the tutor would say "Don't know why it
doesn't do this for Cobol programs." Well I worked out why, told them,
they did change the setting and it worked from then on. So improvement
for them, their customers, and me.
You were lucky. Mostly, ICL were a company of closed minds. I identified
a design error in their 2960 OCP that caused occasional microcode halts.
They weren't interested/denied it was a fault (it was).

I ended up writing a microcode patch to work round it.
 
B

Bob Eager

Job security?

Makes sure there is something to deliver for the next shift?

Alternatively driver on some sort of early finish bonus arrangement?

The only annoyance I have is paying for and collecting postal packets
too large/wrong postage from the 7 miles away sorting office where you
can't park!
And you have to queue for an hour. Ours is 8 miles away and it's at least
an hour just for travel, round trip.
 
M

Mike Tomlinson

tony sayer said:
I think it does vary from branch to branch and the "round" driver.
Here there're fine as are all the other delivery services....
Same here. I think it's franchised.
 
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J

Jethro_uk

You were lucky. Mostly, ICL were a company of closed minds. I identified
a design error in their 2960 OCP that caused occasional microcode halts.
They weren't interested/denied it was a fault (it was).

I ended up writing a microcode patch to work round it.
How many "Computer Scientists" of today would know (a) what microcode is
and (b) how to use it ? Not that I've ever needed it, but I have fond
memories of trying to write an ADD instruction.
 
T

Tim Watts

Sadly, I didn't notice until 15 minutes later.

Now I've got to wait until Monday (always assuming they actually deliver
it) for my nice shiny new 23" monitor.
The daft twats sent my printer to Glasgow...


--
Tim Watts Personal Blog: http://www.dionic.net/tim/

If you are reading this from a web interface eg DIY Banter,
DIY Forum or Google Groups, please be aware this is NOT a forum, and
you are merely using a web portal to a USENET group. Many people block
posters coming from web portals due to perceived SPAM or inaneness.
For a better method of access, please see:

http://wiki.diyfaq.org.uk/index.php?title=Usenet

"It would be better to live under robber barons than under omnipotent
moral busybodies."
 
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