Ceiling fan installation issues


G

gwandsh

We just had a higher end ceiling fan (Casablanca) installed in our
bedroom. To avoid having to wire for a wall control, we opted for the
wireless remote control model. The install was done by a recommended
and local licensed electrician.

The fan is up but won't respond to the remote. The initial installer
suspected the receiver unit in the fan base was faulty, so we
exchanged and got a new receiver/remote kit. They then installed this
one, and it still didn't work. We tried the remote as close as six
inches from the installed receiver, and yes, the batteries were fresh.

The company senior electrician came out and hard wired the fan
(bypassing the remote) and it works fine, He took the remote and
receiver to his shop for testing. Apparently they both work fine, so
now he suspects that there is some type of interference precenting the
remote and receiver from working together.

We live a few miles from an airport and have a flight path close to
overhead. We get plane traffic perhaps 10 times per day. Other than
that, our neighborhood is like any other in town. In the same bedroom
we have an LCD TV that works fine by remote. A few feet down the hall
is my wireless router, which services laptops all over the house.

Anybody encountered anything similar, or know if this "interference"
idea is a valid one? I am now concerned that the electrical
contractor will ding us for 6+ hours troubleshooting when the intitial
install quote was 2 hours.
 
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O

Oren

We just had a higher end ceiling fan (Casablanca) installed in our
bedroom. To avoid having to wire for a wall control, we opted for the
wireless remote control model. The install was done by a recommended
and local licensed electrician.

The fan is up but won't respond to the remote. The initial installer
suspected the receiver unit in the fan base was faulty, so we
exchanged and got a new receiver/remote kit. They then installed this
one, and it still didn't work. We tried the remote as close as six
inches from the installed receiver, and yes, the batteries were fresh.

The company senior electrician came out and hard wired the fan
(bypassing the remote) and it works fine, He took the remote and
receiver to his shop for testing. Apparently they both work fine, so
now he suspects that there is some type of interference precenting the
remote and receiver from working together.

We live a few miles from an airport and have a flight path close to
overhead. We get plane traffic perhaps 10 times per day. Other than
that, our neighborhood is like any other in town. In the same bedroom
we have an LCD TV that works fine by remote. A few feet down the hall
is my wireless router, which services laptops all over the house.

Anybody encountered anything similar, or know if this "interference"
idea is a valid one? I am now concerned that the electrical
contractor will ding us for 6+ hours troubleshooting when the intitial
install quote was 2 hours.
Look in the manual for DIP Switch settings. Maybe change the pins for
another frequency ?

Two fans with the same settings may act up and not work.
 
G

gwandsh

Look in the manual for DIP Switch settings. Maybe change the pins for
another frequency ?

Two fans with the same settings may act up and not work.- Hide quoted text -

- Show quoted text -
Thanks, but the dip switches on both units were verified and tried in
several settings. They don't appear to be the problem, as they worked
fine in the independent test.
 
R

RBM

gwandsh said:
We just had a higher end ceiling fan (Casablanca) installed in our
bedroom. To avoid having to wire for a wall control, we opted for the
wireless remote control model. The install was done by a recommended
and local licensed electrician.

The fan is up but won't respond to the remote. The initial installer
suspected the receiver unit in the fan base was faulty, so we
exchanged and got a new receiver/remote kit. They then installed this
one, and it still didn't work. We tried the remote as close as six
inches from the installed receiver, and yes, the batteries were fresh.

The company senior electrician came out and hard wired the fan
(bypassing the remote) and it works fine, He took the remote and
receiver to his shop for testing. Apparently they both work fine, so
now he suspects that there is some type of interference precenting the
remote and receiver from working together.

We live a few miles from an airport and have a flight path close to
overhead. We get plane traffic perhaps 10 times per day. Other than
that, our neighborhood is like any other in town. In the same bedroom
we have an LCD TV that works fine by remote. A few feet down the hall
is my wireless router, which services laptops all over the house.

Anybody encountered anything similar, or know if this "interference"
idea is a valid one? I am now concerned that the electrical
contractor will ding us for 6+ hours troubleshooting when the intitial
install quote was 2 hours.
The electrician installed the fan for his quoted 2 hours. If the fan has
issues and you asked him to figure them out, he gets paid for his time.

Sometimes the wireless link between the transmitter and receiver looses it's
memory and has to be reset. Depending upon the model of the wireless device,
there are different procedures. If you go to casablanca.com and look up your
model, it will give you the procedure. Certain older models are no longer
listed on the website, but a call the their tech dept and they'll talk you
through them.
 
R

Ron in NY

Try turning your wireless router off. It sends out a continuous signal 24 hours
a day, and might be interfering with the wireless connection between the fan's
transmitter and receiver.


RON
========================================================
Remove the ZZZ from my E-mail address to send me E-mail.
 
J

John Grabowski

gwandsh said:
We just had a higher end ceiling fan (Casablanca) installed in our
bedroom. To avoid having to wire for a wall control, we opted for the
wireless remote control model. The install was done by a recommended
and local licensed electrician.

The fan is up but won't respond to the remote. The initial installer
suspected the receiver unit in the fan base was faulty, so we
exchanged and got a new receiver/remote kit. They then installed this
one, and it still didn't work. We tried the remote as close as six
inches from the installed receiver, and yes, the batteries were fresh.

The company senior electrician came out and hard wired the fan
(bypassing the remote) and it works fine, He took the remote and
receiver to his shop for testing. Apparently they both work fine, so
now he suspects that there is some type of interference precenting the
remote and receiver from working together.

We live a few miles from an airport and have a flight path close to
overhead. We get plane traffic perhaps 10 times per day. Other than
that, our neighborhood is like any other in town. In the same bedroom
we have an LCD TV that works fine by remote. A few feet down the hall
is my wireless router, which services laptops all over the house.

Anybody encountered anything similar, or know if this "interference"
idea is a valid one? I am now concerned that the electrical
contractor will ding us for 6+ hours troubleshooting when the intitial
install quote was 2 hours.

*I'd call the factory and ask their opinion.
 
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O

Oren

Try turning your wireless router off. It sends out a continuous signal 24 hours
a day, and might be interfering with the wireless connection between the fan's
transmitter and receiver.
Seriously, I doubt it will be his router. He can try that, but what
about the router next door? < 300 ft.

My fan works with everything wireless running, Plenty of things MIGHT
interfere - microwaves. cell phones, wireless NIC cards, garage
remotes and so on.
 
J

JoeSpareBedroom

gwandsh said:
We just had a higher end ceiling fan (Casablanca) installed in our
bedroom. To avoid having to wire for a wall control, we opted for the
wireless remote control model. The install was done by a recommended
and local licensed electrician.

The fan is up but won't respond to the remote. The initial installer
suspected the receiver unit in the fan base was faulty, so we
exchanged and got a new receiver/remote kit. They then installed this
one, and it still didn't work. We tried the remote as close as six
inches from the installed receiver, and yes, the batteries were fresh.

The company senior electrician came out and hard wired the fan
(bypassing the remote) and it works fine, He took the remote and
receiver to his shop for testing. Apparently they both work fine, so
now he suspects that there is some type of interference precenting the
remote and receiver from working together.

We live a few miles from an airport and have a flight path close to
overhead. We get plane traffic perhaps 10 times per day. Other than
that, our neighborhood is like any other in town. In the same bedroom
we have an LCD TV that works fine by remote. A few feet down the hall
is my wireless router, which services laptops all over the house.

Anybody encountered anything similar, or know if this "interference"
idea is a valid one? I am now concerned that the electrical
contractor will ding us for 6+ hours troubleshooting when the intitial
install quote was 2 hours.

When you spoke to the manufacturer on the phone, what did they say?
 
S

Smitty Two

gwandsh said:
To avoid having to wire for a wall control, we opted for the
wireless remote control model.
I guess pull chains weren't available on your high end model?
 
T

Tony Hwang

gwandsh said:
Thanks, but the dip switches on both units were verified and tried in
several settings. They don't appear to be the problem, as they worked
fine in the independent test.
Hi,
What is the frequency range of the remote? Know what type of mode it
works with; like PPM,PWM, FM, etc. Do you have other wireless device
like wireless router for internet? Remotely air port radar could
interfere swamping the remote.
 
S

Stormin Mormon

Would be interesting to know if the transmitter was RF, or
IR, or what kind of signal.

--
Christopher A. Young
Learn more about Jesus
www.lds.org
..


We just had a higher end ceiling fan (Casablanca) installed
in our
bedroom. To avoid having to wire for a wall control, we
opted for the
wireless remote control model. The install was done by a
recommended
and local licensed electrician.

The fan is up but won't respond to the remote. The initial
installer
suspected the receiver unit in the fan base was faulty, so
we
exchanged and got a new receiver/remote kit. They then
installed this
one, and it still didn't work. We tried the remote as close
as six
inches from the installed receiver, and yes, the batteries
were fresh.

The company senior electrician came out and hard wired the
fan
(bypassing the remote) and it works fine, He took the
remote and
receiver to his shop for testing. Apparently they both work
fine, so
now he suspects that there is some type of interference
precenting the
remote and receiver from working together.

We live a few miles from an airport and have a flight path
close to
overhead. We get plane traffic perhaps 10 times per day.
Other than
that, our neighborhood is like any other in town. In the
same bedroom
we have an LCD TV that works fine by remote. A few feet
down the hall
is my wireless router, which services laptops all over the
house.

Anybody encountered anything similar, or know if this
"interference"
idea is a valid one? I am now concerned that the electrical
contractor will ding us for 6+ hours troubleshooting when
the intitial
install quote was 2 hours.
 
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T

trader4

Would be interesting to know if the transmitter was RF, or
IR, or what kind of signal.
All the ones I've seen are RF. It's hard to imagine that there is
such interference from something that even with the transmitter right
next to the receiver it won't work. As others have suggested, I'd be
calling the help line at the manufacturer.
 

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